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Heads of Service

Peterborough City Council has three heads of service within Children’s Services. They are responsible both for ensuring their own area is performing effectively, and for working together so that children’s services as a whole is joined up and working well. They work in partnership with the Head of Service for 0-25 service, which officially sits within Adult social care.

The Head of Service is both operational and strategic, with each leader gaining a good overview of how the service is working as a whole, the difference it is making around the city and how they can make changes to improve things further.

All the heads of service see the personal support of their teams as a core element of their role. They always make time to talk to individual team members about specific cases or any other issues affecting them.

Graham Puckering, Head of Service, 0-25

Graham initially trained as a general nurse, working for 12 years mainly as a Ward Manager. In 1998 Graham qualified as a social worker and has worked predominantly in Children’s services across many different authorities ever since.

Graham started working for Peterborough City Council as an interim manager in 2016 and chose to stay permanently when he saw the commitment of the staff and managers. He has been impressed by the innovative practice and professional opportunities available.

Graham strives to achieve the implementation and embedding of the wider SEND agenda, ensuring that quality services are provided in the best way to children, young people and families in a consistent manner.

Myra O’Farrell, Head of Service, Corporate Parenting 

Since qualifying in 1990, Myra has always worked within children’s social care. Most of her career has been in management and quality assurance in local authorities across the country. She brings this experience with her to the role of Head of Service for Corporate Parenting.

Myra chose to work with Peterborough City Council because of its innovative approach to social work delivery. She works closely with her team managers to improve outcomes for the children in the care of Peterborough.

Jo Foster, Head of Service, Family Safeguarding 

Since qualifying Jo has worked in Youth Offending and Children’s Social Care in a variety of roles. She has been an Independent Reviewing Officer and Child Protection Chair, and has worked in management in Local Authority Child Protection Services for a large part of her career.

Jo has followed the journey of the Family Safeguarding model and chose to work for Peterborough City Council because of their involvement with this. She works closely with her Team Managers to ensure that Social Workers receive regular supervision, support and training to undertake their role and develop within the Local Authority, whilst delivering a good service to families, ensuring children are safe and offered the opportunity to achieve their full potential.

Jenny Goodes, Head of Service, Integrated front Door & Assessment

Jenny has responsibility for MASH, EDT and the MET HUB for both Peterborough and Cambridgeshire County Councils and responsibility for the Assessment team which covers Peterborough only.

Jenny has previously been a Head of Service for CIC, Care Leavers and Children with complex needs in Peterborough.

Since qualifying in 1987 Jenny has worked in safeguarding teams in various roles undertaking child abuse investigations and working with complex cases involving court processes and permanency planning. She came to Peterborough as an Agency Team manager in 2011 and made the decision to stay permanently after finding a staff group that were resilient and dedicated and culture that was committed to making changes to improve outcomes for children and families.

Within my role I strive to be clear and communicate with staff the vision for the service and engage them in working out how we are going to improve our offer to children and their families. I am passionate about safeguarding children and working with families to ensure that they do their best to enable their children to remain in their care. I strive to be an inspirational leader and to support staff to perform to the highest standard.

Jenny Goodes

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